“The Call” – security robots and staffing shortages

I just looked at the thermometer, and it is reading -13 F. There are only a few inches of snow on the ground, but they cover a layer of ice. Back when I was working security, this would be the kind of night I would dread.  While it is cold and snowy, that is not what I would be worried about.  I would be worried about ‘the call’

Anyone who has done a stint as a security officer knows about ‘the call.’  Either you are on duty, thinking about going home  to grab some shut-eye, or you are relaxing and enjoying your time off, or maybe you are at home, sneezing and coughing when the phone rings.  It’s Bob, or Melanie, or Tracy; and their car won’t start, or the snow is too deep, or their kids are sick.

Tired security guard getting the call.

The Call

The list goes on, and on.  The cause doesn’t matter, the result is the same. You are going to pull a double, or you are going to work an extra day – and you are not really ready, or happy.

But you have a job to do and you do it.  You won’t be at your best, there is no way to do 16 hours without losing your edge, the cold meds will keep you going, but your judgement and stamina will be shot.  However, it is better to have an officer on duty at 80% that to have no-one on duty at all. So you sigh, and pick up the phone, and say “Yeah, no problem – I got it covered.” And you really, really hope that it is an incident free night.

That is where the security robots come in. They don’t get sick, they don’t go home, they don’t get tired. As a security manager you know that they are always there, ready to go to work. They are not going to replace your well trained, highly motivated people – but they can decrease the load by taking on the really dull, boring tasks.  And, in the case where you are faced with not enough warm bodies to cover all the positions. you can rely on cold steel ‘bodies’.  If you run the risk of failing to meet a contract, you can drop off a robot, and put it to work in a few minutes, just tell the ‘bot where it is, and what to do, and it is on the job.

Robot patrolling the receiving dock, and monitoring changing temperatures.

Robot patrolling the receiving dock, and monitoring changing temperatures.

The security robot doesn’t care if it is in a cold and dusty warehouse for 12 or 16 hours. It doesn’t care if it has to do the same boring patrol over and over again.  It stays focused, it stays alert, and it stays on duty – detecting problems like intrusions or motion, the fact that the furnace as gone out and the temperature is dropping, or that there are high levels of carbon monoxide or a hint of smoke.  Reporting these problems via cell phone or wi-fi – so that the supervisors know about the problem in seconds and can respond.  Because that is what the security task is all about – detecting problems, reporting conditions, and responding appropriately.  Keeping people and property safe and secure.

So, before you get that feeling of dread, waiting for ‘the call’, look into a back-up plan and check out the possibility of putting security robots to work. After all, that’s your job – being prepared.

Where is your robot?®  Contact Vigilant Robots today to schedule a demo, or learn more about the Vigilus-MCP Security Robot.

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