Posts Tagged shopping mall

G4S and Security Robots: thumbs up, thumbs down

G4S, the world’s largest provider of security officers, announced that they have a security robot patrolling their offices. Way to go!

Thumbs Up: University of Birmingham

The students at the University of Birmingham should be justly proud of their accomplishment. We know how hard it is to develop a security robot to patrol complex spaces like offices and warehouses – after all we’ve been doing that for almost five years.

Also Kudos to G4S – they are thought leaders in the security field, and they are moving forward by participating in a $12.5 million 5 year project to develop security robots.

The security robot is on patrol in a high tech exhibit area. Protecting hundreds of thousands of dollars of exhibits overnight.

The security robot is on patrol in a high tech exhibit area. Protecting hundreds of thousands of dollars of exhibits overnight

Thumbs Up: G4S

The industry knows that the world needs 21st century security, and G4S is stepping forward. This pro-active step by G4S to address the increasing challenges of the physical security industry is a praiseworthy one. In February of 2014, Mark McCourt – publisher of Security Magazine, said in an editorial: “Look out Securitas, G4S, AlliedBarton… get on board with robots functioning as security officers.”  G4S is moving into the future.

As the costs of training,  ACA, and minimum wages continue to grow; and as the demands for increased physical security push the limits of the available workforce – something will have to change. G4S_UK is in the leadership position of defining the future of security by taking active steps today.

Thumbs Down: Gamma 2 Robotics

At Gamma 2 Robotics, we clearly deserve a thumbs down for not doing a better job educating the market about the value of using security robots as the newest tool to augment your existing security programs.

As a small hi-tech start-up robotics company, G2R hasn’t shouted loud enough to catch the attention of the major security providers with its commercially viable security robots ready for action.

With a $4.00/hr. cost to operate, Gamma 2 Robotics provides a new alternative to the traditional security officer.  These robots are tested, reliable and ready to operate completely ‘hands free’ in your customers’ warehouses, data centers and commercial buildings.

They say the best day in the security business is when nothing happens – our robots are wide awake and focused while they keep patrolling night after night in the dark during all those dull and boring assignments. But rest assured if something does happen they will be ready to respond with timely accurate incident notifications.

So, give me a call and put a robot to work on your security team.


Where’s your Robot?™  – Ours are ready, willing, and able to got to work for you tonight!


Contact Gamma 2 Robotics, or call +1.303.778.7400 today.


 

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The Loop in the Robot

We undertook a tricky task – create a security robot that can do its job, on its own, for a full eight hour shift. Of course, the vast majority of those security shifts are boring and routine – in fact deadly dull. That is what makes them hard for a person to do well, and ideal for a machine. But security is really needed when things aren’t routine, when things stop being boring, when things go wrong. That is when you have to have intelligent, correct responses to the incident, and you have to have them now. Unfortunately, that kind of intelligent, situationally-aware response is exactly what machines are not good at.

Unless they have been designed from the ground up to provide that kind of response. To respond appropriately to an incident there are four key capabilities(1):

The OODA loop pioneered by John Boyd

The OODA loop pioneered by John Boyd

  • The ability to detect a potential problem – Observe,
  • The ability to recognize what is going on – Orient,
  • The ability to determine the ‘appropriate’ response, and – Decide
  • The ability to execute the response -Act.

These four capabilities must be resident in the robot, it can’t rely on having a human doing all the work, otherwise it doesn’t provide the force multiplier effect that is needed.  After all, if you have to keep a person around the ‘drive’ the robot, you haven’t gained, you’ve actually lost.  Instead of having a security officer doing his or her rounds, you now need a highly trained (and highly paid) robot technician on staff 24/7 just in case the robot has to deal with a security incident.

Let’s set the scene. A shopping mall in the middle of the night.  Things have been quiet, as they usually are. About four hours ago, the security officer told the robot to run the normal night patrols for its entire eight hour shift.  After that the officer was free to attend to other duties.

Now, if we were running an assembly robot in an industrial setting, that would be it. In that kind of tightly controlled environment all that is needed is a simple, fixed program because nothing is allowed to ‘disrupt’ the robots.  But in a human environment, you can’t have that level of control.  Unlike a robot, people never do the same thing twice in the same way.

So early in the evening the robot detected that a mop bucket had been left in a service corridor, and four things happened:  The robot detected an obstacle, determined that it was a typical item, figured out how to get around the obstacle, and then executed the appropriate behavior. All in a nights work. Later, things get more complicated – and that is why the robot needs to be intelligent.

Robot patrolling the receiving dock, and monitoring changing temperatures.

Robot patrolling the receiving dock, and monitoring changing temperatures.

While the robot was on patrol, the security officer got a door alarm from near the loading dock.  This could be nothing, or it could be trouble.  She dispatched a command to the robot – “Stop the patrol and get to the East Loading Dock.”  The robot now has to figure out the best way to get from where it is right now to the loading dock, and factor in the information learned during the shift. The most direct route would use the service corridor that is blocked by the mop bucket, so come up with the best clear path, and get moving!

At every moment the robot is in the loop: planning the best action, predicting the outcome, executing the action, comparing the results with the prediction, and then planning again.  This allows the system to respond appropriately to the situation at all times.  If it encounters another obstacle on the way to the loading dock, it has to know more than the fact that there is an obstacle. If this a box int the way, the robot just goes around it. But if this obstacle is an intruder the robot needs to behave completely differently, turning on strobes and sirens and sending an alert to the command center.  There is no ‘one size fits all’ response – the correct action must be determined from the circumstances – just like a well trained human would do.

If a robot is going to work with people, and if people with critical jobs are going to rely on that robot, the robot needs to be intelligent and autonomous to hold up its part of the bargain.


Where is your robot?® Ours are made in the USA and are distributed by Vigilant Robots.

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(1) Based on the OODA Loop. pioneered by fighter pilot John Boyd in the 1950’s

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Robots patrolling shopping malls?

Florida county considers tougher security standards for malls and businesses

while they do not call for security robots – businesses are having a hard time filling position now. Increased requirements will need something new – like security robots.

http://www.securityinfowatch.com/news/10848565/florida-county-considers-tougher-security-standards-for-malls-and-businesses

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